CORPORATE ADDRESS
Teleco Telephone Company Inc.
4134 N. Vancouver Ave. Ste. 211
Portland, OR 97217
MAILING ADDRESS
Teleco Telephone Company Inc.
21954 NE Glisan Street
Gresham, OR 97030
Tel: (503) 661 5462
Fax: (503) 666 5646
www.telecotelephone.com
Services & Products
On June 17th 2008 Teleco Telephone Company signed an agreement  to resell contact center, messaging and enterprise IP telephony products developed by Interactive Intelligence.

  As an Interactive Intelligence Elite Partner, Teleco is qualified to sell the vendor’s all-in-one IP communications software suite, as well as provide configuration, installation, training, and support services to joint customers throughout the Pacific Northwest and around the globe.

 

Interactive Intelligence Product

 

·         Experience in Unified Communications and VoIP migration strategies for lowest cost of ownership.

·         Customer Management and Self Service solutions to improve customer loyalty.

·         PBX, ACD, Multi-Media Interaction Management (phone, email, chat, SMS, fax)

·         Feedback Surveys, Quality Monitoring/recording, Workforce Management

·         Messaging, voicemail, fax, automatic notifications and Predictive Dial         Listed in the leaders’ quadrant of the Gartner 2008 Contact Center Infrastructure, Worldwide Magic Quadrant re

  The open, all-software architecture on which the Interactive Intelligence solutions are based, brings our customers unparalleled cost savings and innovative new ways for improving customer service,” said Teleco president, Ray Alvarez. “This architecture also offers maximum interoperability, thus giving customers the kind of investment protection current market conditions absolutely demand.”

More than 3,000 enterprises and contact centers worldwide currently use Interactive Intelligence unified IP business communications solutions. These solutions provide contact center automation, enterprise IP telephony, and enterprise messaging functionality on a single platform, thus eliminating the cost and complexity introduced by multi-point products.

 

Interactive Intelligence

Enterprise Interaction Center
Customer Interaction Center
Interaction SIP Proxy
Messaging Interaction Center™
Interaction Recorder
Interaction Optimizer

http://www.inin.com
Copyright© 2010 Teleco Telephone Inc. All rights reserved.